Track your order

Every order ships with tracking. As soon as your order ships, we email you the tracking number and a link to follow your parcel.

Opens 17TRACK, an independent parcel-tracking site, in a new tab.

Your orders

Sign in with the email address you used at checkout. We send you a one-time code, so there is no password to remember. You will see each order, its status and its tracking.

Sign in to your account

When will it arrive?

Orders are prepared within 1 to 3 business days. Estimated delivery is then 7 to 15 business days after dispatch; in a few countries, including Greece, Cyprus, Bulgaria, Malta and Romania, allow 10 to 22 business days. The first tracking update can take 2 to 3 days to appear.

Shipping & delivery

Discreet packaging

Every order ships in plain outer packaging with no brand or product images. The parcel shows your address and the carrier's tracking label; international parcels also carry a customs declaration describing the contents.

Need help?

If your tracking has not moved for a while or your parcel is late, write to hello@siluniva.com with your order number. Changed your mind? You can withdraw within 14 days of receiving your order: Cancel contract here.